TROUBLESHOOTING

This section contains important information about possible problems that may occur with Max Payne and different hardware configurations.

INDEX

1. Installation Troubleshooting lists some common problems that can occur while installing the game.
   
   
2. Improving Performance and Compatibility has tips and hints that may improve your gameplay experience.
   
   
3. Graphics Card Troubleshooting has generic graphics compatibility tips and known issues with certain hardware.
   
   
4. Sounds and Audio Troubleshooting contains solutions to known audio issues and sound card troubleshooting.
   
   
5. Input Troubleshooting contains known issues related to mice and keyboard settings.
   
   
6. Max Payne 2 Support Pages (online) may contain additional hints if your problem is not listed in this readme.

IF THE GAME DOES NOT START

If The Max Payne 2 startup dialog does not appear, please see the installation troubleshooting.

If a "Max Payne requires a DirectX 9 compatible graphics card" error message is shown, please follow the instructions for checking Direct3D functionality in Graphics Card Troubleshooting or re-install graphics card drivers.

If the game starts loading but crashes or can't get to menus, please lower the settings to minimum in the Max Payne 2 options dialog and try again.

CONTACT TECHNICAL SUPPORT

Technical support for Max Payne is provided by Take2.

If the Max Payne manual or the troubleshooting information found in this file did not solve your problem, please visit www.maxpayne2.com/support for up-to-date troubleshooting information.

You can also find generic PC troubleshooting information on the Take2 web site.

If you still experience problems with Max Payne 2, feel free to contact technical support by:

• E-mail: [email protected]
• Telephone: (410) 933-9191. Technical support operating hours are 9am to 5pm EST, Monday - Friday.

You can also use the Technical Support Tool included with Max Payne 2 to contact support.